Shipping Policy

Shipping Policy

At Doss Dollz, we strive to provide a seamless and efficient shipping experience for our valued customers. Our shipping policy is designed to ensure that your orders are delivered in a timely manner, while also prioritizing the safety and security of your purchased items. Please take a moment to familiarize yourself with our shipping policy outlined below.

1. Order Processing:
Upon receiving your order, our dedicated team will carefully process and verify the details to ensure accuracy. Orders are processed the same day. Note orders cannot be changed or modified once placed . Once your order has been processed, you will receive a confirmation email with the relevant tracking information.

2. Shipping Methods:
We offer various shipping methods to cater to your specific needs. The available options will be displayed during the checkout process. Please note that the shipping method you choose will determine the estimated delivery time and associated costs.

3. Estimated Delivery Time:
The estimated delivery time will depend on the shipping method selected and the destination of your order. We make every effort to provide accurate delivery estimates; however, unforeseen circumstances such as weather conditions or customs delays may occasionally impact the delivery schedule. Please refer to the estimated delivery time provided during the checkout process as a general guideline.

4. Shipping Costs:
Shipping costs are calculated based on the weight, dimensions, and destination of your order. These costs will be displayed during the checkout process, allowing you to review and select the most suitable shipping option for your needs. Please note that additional customs duties or taxes may apply for international orders, and these charges are the responsibility of the customer.

5. Tracking Your Order:
Once your order has been shipped, you will receive a tracking number via email. This tracking number will allow you to monitor the progress of your shipment online. Please note that tracking information may take up to 24 hours to become available after your order has been dispatched.

6. Shipping Restrictions:
Certain products may be subject to shipping restrictions due to legal or safety reasons. These restrictions may vary depending on your location and the specific item being shipped. It is your responsibility to ensure that the items you are purchasing comply with any applicable shipping restrictions. If an item cannot be shipped to your location, you will be notified during the checkout process.

7. International Shipping:
We offer international shipping to select countries. Please note that international orders may be subject to additional customs duties, taxes, or fees imposed by the destination country. These charges are beyond our control and are the responsibility of the customer. We recommend contacting your local customs office for more information on any potential fees or restrictions.

8. Shipping Address:
Please ensure that the shipping address provided during the checkout process is accurate and complete. We cannot be held responsible for any delays or delivery issues resulting from an incorrect or incomplete address. If you need to make changes to your shipping address after placing an order, please contact our customer service team as soon as possible.

We appreciate your understanding and cooperation with our shipping policy. Should you have any further questions or concerns, please do not hesitate to contact our customer service team. We are here to assist you and ensure that your shipping experience with [Doss Dollz] is nothing short of exceptional.